FREQUENTLY ASKED QUESTIONS

+ Do I have to be referred by a doctor or doctors?

No, physiotherapists can assess and treat without referral by a doctor. However most health insurers require a doctors referral before they authorise cover of fees. Some only require a phone call. We stress that patients must contact their individual policy provider to confirm their cover.

+ How much is the charge for a physiotherapy visit and will my medical insurance cover the cost?

We would recommend that you book a 45 minute session initially, so that we have enough time to fully assess and treat the condition. If you only need half an hour, we will only treat for half an hour and you will only be billed for half an hour. If you know that your problem is simple, eg a sprained ankle, or you would only like a 30 minute appointment for any other reason, we are very happy for you to only book 30 minutes. The fee is £95 for a 45 minute appointment and £65 for 30 minutes, including follow up appointments. All the main health insurance companies cover our fees in full, but it is necessary for you to get the treatment authorised first.

+ How soon can I be seen by a physiotherapist?

We aim to offer treatment as soon as possible (on that day if required) or at your convenience.

+ How many treatments will I need?

The number of treatments will vary depending on the problem and individual. After a thorough assessment, the physiotherapist will discuss their treatment plan.

+ Can physiotherapists manipulate?

Yes, a chartered physiotherapist with post graduate training is qualified to manipulate. All of our physios have postgraduate training in manipulation.

+ What do I bring along?

Be prepared to provide your previous medical or surgical history. If you have them and if they are relevant bring X-rays, scan/MRI reports, any referral letter and list of any medication. You may wish to bring shorts and tshirt.

+ Where are you located?

1 The Postern, Wood Street, Barbican, London. EC2Y 8BJ
(corner of Wood St. and Fore St.)

Click here for maps to get to us

+ How do I make an appointment?

Call 020 7606 6530 or